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100% Pass Quiz Genesys - GCX-ARC–Reliable Latest Test Labs

The TrainingQuiz is committed to making the entire GCX-ARC exam preparation journey simple, smart, and successful. To achieve this objective the TrainingQuiz is offering the top-rated and updated GCX-ARC exam practice test questions in three different formats. All these three TrainingQuiz GCX-ARC Exam Questions formats contain the real, valid, and error-free Genesys Cloud CX: Architect Certification (GCX-ARC) exam practice test questions that are ideal study material for quick Genesys GCX-ARC exam preparation.

The Genesys Cloud CX: Architect Certification certification exam is intended for professionals who have a solid understanding of customer experience solutions and have experience working with the Genesys Cloud CX platform. This includes architects, engineers, consultants, and other professionals who work with the platform on a regular basis. GCX-ARC exam is also suitable for those who are looking to advance their careers in the field of customer experience and want to demonstrate their expertise to potential employers.

Earning the Genesys GCX-ARC Certification demonstrates a commitment to excellence in the field of cloud-based customer experience solutions. It provides a way for professionals to showcase their skills and expertise to potential employers, clients, and colleagues. Additionally, it can lead to increased job opportunities and higher salaries, as companies look for qualified individuals to help them implement and maintain their Genesys Cloud CX platforms.

The Genesys Cloud CX: Architect Certification certification exam is conducted online and consists of a series of multiple-choice questions that evaluate the candidate's knowledge and expertise in various aspects of Genesys Cloud CX architecture. GCX-ARC Exam is proctored and the candidate must score a minimum passing score to earn the certification.

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Genesys Cloud CX: Architect Certification Sample Questions (Q57-Q62):

NEW QUESTION # 57
Which function returns a new instance of DateTime initialized with the specified values?

A. AddDuration()
B. MakeDuration()
C. ToDateTime()
D. MakeDateTime()

Answer: C

NEW QUESTION # 58
If you do not add an emergency flow, Genesys Cloud assumes the open flow to be the default emergency flow.

A. False
B. True

Answer: A

NEW QUESTION # 59
Arrange the listed schedule groups based on call flow priority.
1. Closed
2. Emergency
3. Open
4. Holiday

A. 2,3,4,1
B. 2,1,4,3
C. 2,4,1,3
D. 2,3,1,4

Answer: D

NEW QUESTION # 60
Which definition matches the ACD Evaluation Method Best Available Skills?

A. Evaluates the first 100 agents to find the agent with the highest average proficiency rating. The average is calculated using the agent's proficiency rating for each of the requested skills
B. Matches the interaction to the first available agent who has all of the requested skills
C. Looks for the first available agent and ignores any skill requirements

Answer: A

Explanation:
Explanation
ACD routes interactions based on the highest average proficiency level for the requested skills. Genesys Cloud evaluates the first 100 agents to find the agent with the highest average proficiency rating. Genesys Cloud then calculates the average using the agent's proficiency rating for each of the requested skills.

NEW QUESTION # 61
Which of the following selects the interaction path and enhances the caller's experience before agent assignment?

A. Flow
B. DTMF
C. IVR
D. Prompts

Answer: D

NEW QUESTION # 62
......

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